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Plans, limits and fair use

Clix has three plans: Free, Pro and Business. What changes between them is small: how many invoices you may issue in a month, whether you get REST API access, the dashboard's trend chart, and how you reach support.

Nearly everything else is the same on all three.

The part most people get wrong

ZATCA compliance is not an upsell. Clearance of standard invoices, reporting of simplified invoices, UBL 2.1 XML, the cryptographic stamp and digital signature, device onboarding and CSID issuance, certificate expiry reminders, rejected-invoice review and resubmission — every one of these is on the Free plan.

So is most of the product: credit and debit notes, drafts, client groups, non-resident buyers, the item catalogue, vendors, purchase invoices, bank statement import, payment reconciliation, the VAT filing report, Arabic with full RTL, and team roles.

Nearly every feature is the same on all three plans. Where a feature is not on Free, this documentation says so on the page that describes it.

What actually differs

Free Pro Business
Invoices a month 15 200 Unlimited
REST API access — — ✓
Branches — ✓ ✓
Trend chart on the dashboard — ✓ ✓
Support Email Priority email Dedicated + SLA

If you issue fewer than 15 invoices a month and do not need to call the API from your own systems, the Free plan is not a trial or a teaser — it is the product.

Which plan fits you

flowchart TD
    A{"Do your own systems need<br/>to create invoices through the API?"}
    A -->|"Yes"| B["<b>Business</b>"]
    A -->|"No"| C{"How many invoices,<br/>credit and debit notes a month?"}
    C -->|"More than 200"| B
    C -->|"16 to 200"| D["<b>Pro</b>"]
    C -->|"15 or fewer"| E["<b>Free</b>"]

What it costs

Monthly Annual
Free — —
Pro SAR 100 + VAT SAR 1,000 + VAT
Business SAR 500 + VAT SAR 5,000 + VAT

Annual billing saves about 17% — two months. VAT at 15% is added on top: a Pro month is SAR 115.00 transferred.

Payment is by bank transfer. See Subscription and billing for how that works and what happens if a transfer does not arrive.

The invoice limit

The count covers every invoice created in a calendar month, by its issue date: standard and simplified together. Credit and debit notes are documents in their own right and do count. An invoice ZATCA rejected also counts, and so does the corrected copy you issue to replace it. Drafts do not count.

There is a 10% grace, rounded up: Free allows 17 invoices and Pro 220 before the next one is refused.

The month resets on the 1st, counted in UTC (03:00 in Riyadh). Nothing is deleted when you reach the limit; you cannot create new invoices until the month rolls over or the plan changes.

flowchart LR
    A["The month starts<br/>on the 1st"] --> B["Each invoice, credit<br/>and debit note counts"]
    B --> C["Allowance reached<br/>Free 15 · Pro 200"]
    C --> D["10% grace<br/>Free up to 17 · Pro up to 220"]
    D --> E["The next one is refused<br/>until the 1st, or until you upgrade"]

Fair use

"Unlimited" on the Business plan means no monthly invoice counter, not an absence of limits. The API allows 200 requests a minute per key on every plan.

Each plan also has a monthly fair-use allowance of writes (creating, changing and deleting), unlimited on Business. The allowance is set per plan by Clix and is not published. The guard is off unless Clix switches it on for the platform or for one organisation. When it's on, writes beyond the allowance plus 10% are refused until the next month; reading and downloading keep working. If it affects you, support will talk to you before anything changes. See Limits and rate limit messages.

Changing plan

An Admin can change the plan at any time from Pricing in the app. Your first move from Free to Pro, monthly takes effect at once; you pay by bank transfer within the window shown. Every other change waits for the transfer and is switched on within one working day of the money arriving. A paid plan needs your VAT number in the company profile first. See Subscription and billing.